Email, letter & documentary evidence
Once you have established what type of claims you may have to base your arguments on and have a general understanding of what areas of evidence are likely to be able to support your case, the time has come to search for and secure that evidence.
The world is run on emails, countless millions pass between colleagues and companies each day. Decisions are communicated in emails; adverse comments are made in emails so consequently the majority of the documents in most trial bundles in Employment Tribunals these days are emails. This, therefore, is logically where you should start your search for evidence.
Emails that have been sent to you from within your company are the most likely emails that hold evidence you can use. You can search for these emails in your inbox, deleted items etc in the usual manner and save the useful ones either in a separate e-mail folder or in an electronic document folder. Gathering e-mail evidence is the easy part, preserving them in a safe place is the more complicated part.
Company email policies
Most email communications these days come with a disclaimer at the bottom explaining that the email, its contents and any attachments are the property of the company. Furthermore, as an employee, it is highly likely that you will be subject to an email policy, a company property policy and a confidentiality policy. These policies will state that emails are company property, may contain confidential information belonging to the company and therefore must not be removed from the company.
These policies are designed to prevent employees taking all sorts of actions including forwarding company emails to their own private account, electronically downloading or uploading caches of company emails, printing out emails and removing the print outs from the company premises.
There are many legitimate reasons for a company to have policies such as these; however, there is a direct conflict with such policies and the rights of employees to gather evidence to use for the purposes of litigation. It is a fine balance and – as discussed earlier – many employees have been subject to threats, disciplinary action and even dismissal for removing confidential emails from the company servers to their own personal e-mail accounts.
General rule on removing emails
Although every case is different, the general rule is that if at all possible you shouldn’t remove emails from the company server. In a normal case it shouldn’t be necessary to take these steps. For example, if you continue to remain in work and are dealing with a normal case of unfair dismissal or constructive dismissal and don’t suspect your employer of attempting to destroy evidence, you should gather the emails that support your case together in your company inbox or store them on the company servers.
If you absolutely must take action to remove emails (if, for example, you suspect you will suspended and not granted access to systems or your employer is deleting evidence) then it is very unwise to remove highly confidential information contained in emails or as attachments from the company servers, even if this supports your case. This can lead to legitimate allegations that you have breached company polices and your duties of confidentiality, which will not only undermine your negotiation but could lead to disciplinary action in and of itself – as exemplified in the Brandeaux case mentioned earlier.
Exceptions to the general rule on removing emails
There are nearly always exceptions to rules, however, and here is an example of a case we handled recently which demonstrate this: Our client had retained the whole of her email inbox on her phone. She had been entitled to have this because the email system was synchronised to her phone. The employer tried to use against us the Brandeaux case mentioned above, but because our client hadn’t done anything against company policy, she won. It was true that she should have returned the emails once she’d been dismissed, but by then the employer couldn’t argue that that was a reason for dismissing her.
The other feature of this case which distinguishes it from the Brandeaux court case is that there was a whistle-blowing issue – the employer had been ‘cooking the books’ or committing corporate fraud. Therefore our client was much more likely to be treated leniently by the tribunal, and allowed to use the emails which she had taken.
The same strict adherence to general rule-keeping is also unlikely to apply to standard, day-to-day communications, even if those communications are vital to your case. For example, if your boss has used aggressive language or threats in an email, the company is going to be hard-pressed to claim that the communication contained confidential information. So, if you do send it to your own email address you will most-likely be on stronger ground than if you have forwarded a list of clients or financial information.
Letters addressed to you from your employer are usually important evidence, so you must preserve them. Taking copies is sometimes a good idea so that you have spares as back up should something happen to the original. Personal letters addressed to you are your property, therefore you are able to remove them from the office and store them at home without any issues. You should be able to locate these letters easily. If you have lost your copy then ask HR for a copy and they should provide you with one.
If you believe that there are letters in existence that support your case and you can search for these letters in a lawful manner (i.e. without breaking into colleagues’ offices or filing cabinets which is likely to lead to disciplinary allegations no matter how important you consider the evidence to be), then you should commence this search. You need to bear in mind that letters that you come into contact with as part of your job are generally the property of the company and taking the original letters is likely to lead to allegations of theft of company property or misuse of confidential information. If, during your search for letters that support your case, you find evidence that you believe will support your case, the best thing to do is to take scans or copies and then replace the originals where you found them.
Documents relating directly to you such as performance reviews, sales records etc are almost always legitimate documents to use in a negotiation. Documents you have obtained that relate to you, but are not documents that have been sent to you in the normal manner, are likewise fine to use as long as you haven’t obtained them in an unlawful manner or in breach of your employee obligations.
The same caveats regarding company property and confidential information apply to company documents: they are not your property and so removing them from the office risks disciplinary action. Again, it is important to reiterate that taking documents should be a last resort. If you require them for litigation and cannot preserve them in any other manner then it is more likely than not you will be protected by the law. Otherwise, you run the risks discussed above.
Formally requesting documents and information
Requests for disclosure
If you have conducted a search for emails, letters and documents, but cannot find what you are looking for, you may wish to consider writing to the company (usually the HR Department) and making a formal request for the company to hand over specific documents. The advantage of this approach is that the request for evidence will be made on a formal basis and you have acted properly in making this request. It will, however, put your employer on notice that you intend to do something that may cause them trouble.
What to ask for
If you are going to make such a request then you need to make a list and description of the documents you wish to have disclosed to you including a date the document was created or circulated.
What not to ask for
A reasonable employer should disclose the documents to you, especially if they relate to you directly. It will almost always resist disclosing documents that do not relate to you or which it considers are nothing to do with you or none of your business. For example, if you ask for the minutes of partnership meetings for a private partnership then you are most likely going to get told “no”, or words to that effect with slightly more colour.
What to do if your employer doesn’t disclose the documents you want