Streamlined No Win No Fee Service 2026

Our Streamlined No Win No Fee (NWNF) service offers affordable and fast access to justice when you’ve been badly treated at work.

 

It costs you nothing unless we successfully negotiate a settlement with your employer on your behalf.

 

The main differences between the Streamlined service and our standard (or ‘Classic’) No Win No Fee service are:

• Our Success Fee is lower for the Streamlined service (25% compared with 35% for the Classic service – see below).
• Communications with you in the Streamlined Service are all online via your legal chatbot. You will also talk to your lawyer via the chatbot.
• There are no phone calls or direct emails with a human lawyer.

Is our Streamlined NWNF Service Suitable for You?

Our Streamlined No Win No Fee service is likely to be suitable for you if:

• Your case is reasonably straightforward.
• You have evidence to back up your claims.
• You need some help negotiating a fair settlement, but you can manage without regular phone calls and emails from a human lawyer.
• You have the time and are comfortable with being closely involved in progressing your case.
• You want fast access to justice and to settle your case as quickly as possible. Speed is more important for you than spending weeks negotiating for a higher payout – which you might not even get.

When our Classic NWNF service might suit you better

It’s likely that our Classic no win no fee service (click here for details) will suit you better than our Streamlined service if:

• You have a very complex case.
• You want hands-on, one-to-one legal support from an experienced lawyer to negotiate the best possible deal on your behalf: you don’t mind paying extra for this when you win.
• You prefer to communicate regularly and directly with a human lawyer by phone or email.

 

Our no win no fee services are not available if you have trade union representation, legal aid, pro bono representation, or legal expenses insurance.

 

We also can’t offer NWNF terms for cases against the NHS, Police and local authorities as they will not usually settle out of court.

 

 

What to expect with our Streamlined NWNF service

Here’s an outline of what to expect from the moment you contact Monaco Solicitors:

Signing up

• You answer a few questions online about your case. 

 

• We review the case details you have provided.

 

• If we think your case is suitable for our Streamlined NWNF service, we ask you to sign up and link you to your easy-t0-use legal chatbot. 

 

• The chatbot helps you to draft your first legal letter; we review it and you give us the go-ahead to initiate contact with your employer and send it to them. 

 

• If your employer says they don’t want to negotiate, we’ll try to persuade them to. (Receiving a legal letter from us makes your employer more likely to negotiate.)

 

• If your employer can’t be persuaded to negotiate, we unfortunately won’t be able to take on your case. We may however be able to help you submit an employment tribunal claim (although not represent you formally at the tribunal) or refer you to Grapple Law (our AI Law Firm) for help to submit a claim. 

 

Negotiations

If your employer is willing to negotiate, we start negotiating with them – in writing and/or by phone – for the highest possible amount.

 

• You’ll be asked to use the chatbot for all day-to-day communications about your case. In addition to helping you draft your legal letters, the chatbot will help you with general advice, information and internal procedures like grievances etc.  

 

Your Lawyer

You’ll be assigned a named (human) lawyer. They’ll be responsible for overseeing your case, including: 

 

• monitoring progress,
• intervening early if it looks like anything might not be progressing as it should,
• reviewing all legal correspondence to/from your employer,
• immediately sending you copies of any legal correspondence we receive from your employer
• ensuring that correspondence from your employer that needs a response, and any questions you may have about it, are dealt with within 3 working days,
• requesting certain key documents / evidence from you as required
• bringing your case to a satisfactory conclusion

 

 

 

What not to expect with our Streamlined NWNF service

You can expect us to provide you with all the support outlined above – and more – to give you access to justice and to result in a successful settlement.

But please don’t expect any of the following:

• Advice on your employment generally (as opposed to advice about a settlement).
• Representation in the employment tribunal if your employer doesn’t want to settle out of court.
• Us to take responsibility for your employment tribunal time limits: that’s down to you.
• Reviewing documents / evidence which you send us unless we specifically requested them.
• Phone calls with you unless we initiate them in exceptional circumstances such as final negotiations.
• Taking on your case if you have already submitted a tribunal claim.
• Taking on your case if we consider it too complicated for the streamlined process.

How much does the Streamlined No win No Fee service cost?

The level of our fee is based on a variety of factors, including the complexity of the issues, the value of the claim, the urgency of the matter, and the expertise required to produce the best result.

 

Our fee is one quarter (25%) – inclusive of VAT – of any settlement we achieve on your behalf. So, for example:

• Your total settlement payment is £8,000.
• Your fee to Monaco Solicitors would be £2,000 (or 25% of the settlement payment).
• You end up with £6,000.

 

We think that’s worth having when you might otherwise have received a good deal less – or even nothing!

 

If you already have a settlement offer, our fee only applies to any increase in that offer that we succeed in obtaining for you. Please tell us when you first make contact if you already have a settlement offer.

 

 

Settlement agreement payment amounts

 

The settlement amount that we propose to your employer when we start negotiating is based on what our Settlement Agreement Calculator calculates that it should be for your particular case.

Your employer probably won’t want to pay anything, or else to pay as little as possible. So it would be reasonable to hope for around half the Calculator amount by the end of the negotiation process. We can’t guarantee what settlement amount you may get, but we do aim for a fair payout.

 

 

How can we help you further?

Monaco Solicitors have successfully won thousands of No Win No Fee employment cases for individual employees. We are experts at what we do and will be pleased to assess your case for our Streamlined no win no fee service. Scroll down for our contact details.

 

Until then, a couple of tips:

• Don’t resign: it’s better to remain a thorn in your employer’s side until you’ve got a settlement offer
• Ask your GP to sign you off sick if you find it too stressful to go into work

Contact us now to get started with your Streamlined NWNF deal

Online: use our short online form
Email: communications@monacosolicitors.co.uk
Phone: 020 7717 5259

Frequently Asked Questions about our Streamlined NWNF Service

What does “No Win No Fee” mean?

You pay nothing upfront and nothing at all unless we successfully negotiate a settlement with your employer. If we don’t secure a settlement, we don’t charge a fee.

How much does the Streamlined No Win No Fee service cost?

Our fee is 25% (including VAT) of any settlement we obtain for you. We do not charge a fee on certain statutory payments, such as notice pay. 

Will I have a lawyer handling my case?

Yes. You’ll be assigned a named lawyer who oversees your case, reviews all legal correspondence and manages negotiations. However, your day-to-day communications will be through your legal chatbot rather than by phone or direct email.

What happens if my employer refuses to negotiate?

We’ll do our best to persuade your employer to enter settlement discussions. If they still refuse, we won’t be able to continue with our No Win No Fee service, although we may be able to help you pursue an Employment Tribunal claim through other options.

 

Can you represent me in an Employment Tribunal?

No. The Streamlined No Win No Fee service is designed to negotiate an out-of-court settlement with your employer. It does not include Employment Tribunal representation or responsibility for managing tribunal deadlines.